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Compliance

How we approach anti-money laundering (AML), identity verification (KYC) and the country availability that applies to mobile top-ups, gift cards and digital products.

Last updated: Jun 24, 2026

Important notice

Availability subject to country and issuer policies

The availability of brands, mobile operators, amounts and digital products may vary by country and is conditional on local regulation and issuer policies. Before buying, check that the product is available in your jurisdiction.

1. Anti-money laundering (AML)

We apply policies to prevent money laundering and terrorist financing. This includes transaction monitoring, risk-pattern detection and the ability to block or review suspicious transactions in accordance with applicable regulation.

2. Identity verification (KYC)

Buying a mobile top-up or a gift card on prepayworld does not, as a general rule, require identity verification. However, we may request additional verification when the transaction or risk profile so requires.

3. Country availability

The availability of brands, mobile operators, amounts and digital products varies by country and may change over time for regulatory or issuer reasons. It is the user's responsibility to ensure that the purchase and use are legal in their place of residence.

We reserve the right to limit or suspend the sale of certain products for regulatory or compliance reasons, without prior notice.

4. Age and capacity

You must be of legal age and have the legal capacity to enter into a contract. We do not market products to people who do not meet these requirements.

5. Sanctions

We do not serve persons or entities subject to applicable international sanctions, nor territories under embargoes that prevent it.

6. No financial advice

Information on the platform is general and informational and does not constitute financial, tax or investment advice.

7. Compliance contact

For compliance enquiries, write to us at cumplimiento@prepayworld.com. See also our terms and conditions and the privacy policy.